A Summary of Smartsheet Future of Work Management Report 2023
The emergence of ChatGPT serves as a reminder that the world is undergoing a transformation and advancing towards the age of AI. The crucial question that remains unanswered is whether human beings will be replaced by AI in the future. To prevent this catastrophic outcome, we must strive to keep pace with the world's evolution by adopting new technological tools and integrating them into our daily lives. This not only ensures our survival in an AI-dominated world but also facilitates our productivity and adaptability in a rapidly changing environment.
The Smartsheet Future of Work Management Report survey was conducted in September 2022 among 8,000 employed adults aged 18-74, evenly distributed among the United States, UK, Australia, and DACH. All respondents self-reported that they engage in project-based work, and they represent about 60% of the adult employed audience who work in companies with 50+ employees. The respondents span a wide range of industries, titles, and levels within their organizations, including C-suite and senior executives, upper and middle management, individual contributors, administrative support staff, frontline workers, and those who define their work as "other.
Project-based work has become the norm in today's business world, and many people find themselves managing projects even without formal training or a title as a project manager. In fact, over 80% of respondents in a survey said that project management is being done by someone whose title or job description does not include "managing projects." Therefore, everyone in organizations that handle project-based work is essentially a project manager.
Distinct groups of project managers
The survey revealed that while many people manage projects, they do not have the same level of project management experience. The survey identified three distinct groups of project managers.
Pain points endure across project management groups
All three groups of project managers identified in the survey report similar challenges with project management, including:
Pain points reflected across regions and company size
The challenges in project management are not unique to a particular region or company size and are reported at similar rates across demographics. The survey conducted in seven countries and four markets showed that the challenges remained consistent across all.
Three key findings to make project management more manageable
The day-to-day project work is what matters most
Effective project management is essential for achieving company objectives, and it involves everyone, not just official project managers. Citizen project managers, in particular, benefit from strong project management software that provides real-time visibility and promotes cross-team collaboration. To be successful, project management requires a shift toward continuous, integrated, and collaborative project-based work, which can be achieved through three key imperatives.
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