by Andy Lientz on May 17, 2018
Not long ago, enterprise IT departments would purchase a new application, deploy it to thousands of employees and hope for the best that they would use it. If the app didn’t align precisely with workflows, or if valuable features were hard to find, there was a good chance usage would be low.
We’ve come a long way since then. Interfaces for business software have greatly improved and some applications allow a degree of customization to match the task at hand. But there’s a lot more that can be done to ensure enterprises get maximum value and productivity from their enterprise applications. Machine learning will make a lot of that possible.
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