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by Stephen Danos Across all industries, IT departments provide the essential infrastructure for companies to operate more efficiently and effectively. They often coordinate and implement technology on a tremendous scale and ensure business continuity, from installing hardware upgrades to setting up single sign-on to improve data security. IDC recently reported that when considering a work execution platform, IT departments add adoption criteria that move beyond cost, customer validation, and implementation time. Among these necessary checks are enterprise-grade security, scalability, long-term use, APIs and integrations, and the platform’s access to a partner ecosystem.  When stakeholders want to secure buy-in for new SaaS platforms, IT leaders want to outline value added, quantifiable benefits, and understand why stakeholders need the platform in the first place. However, IT teams that use Smartsheet can access several add-ons, templates, and integrations and Connectors that help improve planning, increase throughput, and streamline operations.
IT leaders can see immediate value for numerous team functions such as organizing your IT help desk, implementing software migration plans, tracking unresolved tickets, and developing new software. Smartsheet provides multiple approaches for streamlining existing IT workflows and managing projects with real-time, executive visibility. Here are seven Smartsheet solutions IT teams can use today: by Robin Sherwood  I spend a lot of time talking with customers, particularly those who leverage Smartsheet for portfolio reporting. During the Smartsheet ENGAGE’18 customer conference, I spoke about portfolio reporting and how it can make an impact across businesses of all sizes.
I’ve worked with so many project managers (PMs) and program managers (PGMs) throughout my career, and I’ve seen a lot of traditional portfolio management tools. I believe that the generation of top-down portfolio management tools needs to be replaced by software as a service (SaaS) tools that integrate with the work being done, not just the portfolio being managed. Older tools, while effective on an individual portfolio level, force users to do extra work to manage multiple projects. This means information workers have to go out of their way to access and compile PMO status reports and tracking. |
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