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How Digital Technology Can Drive Your Digital Transformation

4/30/2019

 
by Renee Coulombe
​
Digital transformation (DX) is an important step in a company's ability to stay competitive in today’s evolving business landscape. But what exactly is digital transformation?

Some people think digital transformation is providing the newest and most relevant technologies to their employees in order to increase productivity levels. While digital technology is a major part of digital transformation, the concept itself is more complex.
​

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What Do Companies Need to Improve Agility?

4/4/2019

 
by Stephen Danos
​
The need for businesses to adopt technology and software platforms has evolved at an accelerated pace. For companies and IT teams striving to become more agile, the technology they adopt needs to enable faster decision making while ensuring the administrative controls and data security vital to scaling software platforms across their entire organization.

In a recent report, McKinsey found that agile organizations have a “70 percent chance of being in the top quartile of organizational health,” which is attributed to their ability to achieve customer centricity, quicker time to market for developing products, increased revenue growth, reduced costs, and better employee engagement.

The report also identified characteristics that successful agile organizations have in common, including a willingness to embrace next-generation enabling technology.
​

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5 Templates to Improve Every Stage of the Customer Lifecycle

3/14/2019

 
by Staff Writer

The success of your business depends on your ability to offer clients speed, consistency, and a high level of quality — and to do it again day after day and quarter after quarter. But as more businesses recognize the importance of providing seamless customer experiences across the supply chain, delivering customer satisfaction is no longer a competitive differentiator — it’s a business imperative.

While each customer is unique, there are common tasks and functions involved in managing these vital relationships, whether you work with just a few customers or hundreds of thousands. An ability to implement standard processes to guide each stage of the customer relationship can improve your ability to best serve each individual customer and also help you scale your business.
​
To help you meet your customers’ needs at every stage, we’ve designed these five templates and template sets to get you up and running in Smartsheet in no time.
​

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Switch Between Views to Work More Effectively

2/27/2019

 
by Renee Coulombe
​
In order to help you work more efficiently, Smartsheet has four views that enable you to see and work with your data in different ways. These views help provide project clarity and visibility and let you work using your preferred way to visualize information related to your projects and processes.

Grid view, the standard view you see when setting up your sheets, displays your data in a spreadsheet format. This view is a great place to start when setting up project information and task requirements. However, exploring the three other views in Smartsheet can help you see your data in new ways, quickly visualize timelines, and organize tasks into actionable groups.
​
Learn how card view, Gantt view, and calendar view enable you to take your sheets to the next level, expand your view, and help you work more effectively:
​

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Why a Third of Your Projects Will Probably Fail — And What You Should Do About It

12/17/2018

 
by Katy Beloof
​
To compete in today’s marketplace, organizations can no longer rely solely on the old standbys of growing revenue and reducing costs. Increasingly, the success of enterprise organizations depends their ability to engage customers, accelerate product development, and attract world-class talent ahead of the competition.
​
These new business needs are fundamentally changing the nature of work. According to an October 2018 commissioned study conducted by Forrester Consulting on behalf of Smartsheet, Deliver On Top Business Objectives With Collaborative Work Management, businesses are seeing:
  • An increase in the number and scale of projects (77 percent of organizations)
  • The onus of project management skills disseminating across the organization, rather than staying with a dedicated management function (70 percent of organizations)
  • Unstructured project work (unanticipated or unaccounted for tasks that are required to complete projects) are on the rise (70 percent of organizations)
​

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How 3 Healthcare Companies Better Serve Patients With Smartsheet

11/26/2018

 
by Renee Coulombe
​
Keeping clinical trials and research on track and in compliance, managing employee training and certification processes, and providing seamless records handoffs between on-duty staff members are just a few of the challenges that healthcare workers face every day.  

Yet using dated, manual processes and disconnected software systems to manage this work can lead to wasted time, data entry errors, a slower process —  and ultimately lead to a bad patient experience.
​
Here’s how three healthcare industry leaders are tackling these complex issues to create better patient experiences using Smartsheet:

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How Teams Stay Connected With Smartsheet Mobile

11/13/2018

 
by Stephen Danos
​
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Companies and teams that embrace the Smartsheet mobile app see many benefits, including some that aren’t so obvious at first glance. During the ENGAGE’18 session “Increase Productivity on the Go With Smartsheet Mobile”, we demoed some of the newer capabilities you can find in the Smartsheet mobile app for iOS and Android devices.

After fielding a few impromptu questions from session attendees, we shared some examples of how customers innovate using Smartsheet mobile. Read on to learn how customers in real estate property management, the fashion industry, and county park services have augmented their essential workflows with the Smartsheet mobile app.
​

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Speed Business Execution With Better Communication

9/13/2018

 
by Renee Coulombe
​
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Businesses today need to move fast to stay competitive. But how can today's leaders help their organizations move faster? One way to speed business execution is through better communication.

Here are three ways that business leaders can improve communication without slowing things down —so work can move forward quickly.
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To Grow Your Business, Get Outside of Your Comfort Zone

9/4/2018

 
by Staff Writer
​
Have you done anything different this past week? Something you’ve never done before?

It might be something as simple as talking to a coworker you haven’t met before, or trying a new way to complete a task. Or maybe something bigger, like taking a training course on a topic you’ve been wanting to learn more about, or signing up to speak at a conference.  
​
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If the answer is no, you might be stuck in your comfort zone. Staying within your comfort zone also means you aren’t learning new skills, which can lead to career stagnation.
​


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10 Ways to Speed up Your Business [Infographic]

9/4/2018

 
by Renee Coulombe
​
Business today is moving faster than ever, and leadership must accelerate work processes in order to stay competitive. In fact, a survey by Forbes found that 92% of executives believe that organizational agility is critical to business success.

But how do you speed up in the right way? Here are ten ways a work execution platform can help you move faster — so you can say yes to more ideas, more customers, and more revenue.
​

Read More
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