Creating IT Futures — a Chicago-based nonprofit and the workforce charity of respected IT trade association CompTIA — prepares people from underrepresented communities for IT careers. Despite the successes of their training programs, inefficient, error-prone processes with their online training and certification exam voucher programs created a significant administrative burden for staff, students, and education partners.

Without a solution, manual tasks and data issues would continue to divert staff time and attention away from what was most important—supporting CITF’s students and alumni.
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by Guest Author
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Editor’s Note: Here at Smartsheet, our customers inspire us every day. Today’s post comes from Oscar Gonzalez, Senior Program Planning Manager at Karyopharm Therapeutics.

In late 2016, after only five months as a lab manager for Karyopharm Therapeutics, I was promoted to the role of program manager in clinical operations. With no prior experience in clinical operations, I was in for quite a ride.

I couldn’t have imagined that after a year I’d be promoted to senior program planning manager and be the team lead of the program planning, analytics, and innovation group — in large part thanks to the effect I had in the implementation of Smartsheet across the organization.

Tellepsen uses Smartsheet to assess development goals and determine which project managers are ready for promotion.
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Kendall Pouland, director of professional development, needed a better way to manage the skills training and advancement process for a growing team of ambitious project managers — and found it in Smartsheet.

As a family-owned business that’s been operating in Houston for more than 100 years, Tellepsen focuses on projects that make a difference in people’s lives. Construction project management is one of the largest teams at Tellepsen, and vitally important for the business. Project managers work at construction sites organizing the full range of onsite operations. Pouland had worked her way up through the project management ranks; spending 10 years working at building sites in a hard hat had taught her that a PM’s work is complex, and that clear feedback is essential to mastering the job.
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SSouth Water Signs, a leading national signage company, uses Smartsheet in all areas of their business.
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