Project and program management
Manage risks, resources, and expectations through scenario-specific reports and dashboards, and leverage alerts and reminders to keep teams on track.
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Product development
Oversee Agile timelines and streamline critical communication and project planning with other teams to deliver products in record time.
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Customer implementation
Create a connected experience for sales reps, consultants, and customers to increase satisfaction and keep implementations on schedule.
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Help desk
Collect, triage, and manage tickets to lower time to resolution and facilitate better communication with customers.
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We are conducting an ROI deep dive to see the benefits we’ve gained with the automation we have rolled out... On the project management side, just by incorporating the dashboards, we’ve gained about 10% efficiency on collecting and displaying the weekly reports and status updates that the PMs would normally do. On our builds, we’re estimating a 15% increase and basically reduction in the hours that we were spending on our jobs from automating the handoff to our offshore team. |
[Smartsheet] decreases the margin for error significantly. When you’re dealing with so much data, it is easy to make a mistake. Now when I send a report, it pulls from the source of truth; I’ve already validated that the report is written correctly... and I don’t have to second-guess myself. |
Company Stories
Cisco Accelerates Informed Decisions With Full Transparency
Cisco’s services department manages and maintains transparency on program activities and budgets, empowering their team to make the best decisions at the right time. Learn more |
How Tableau Quickly Meets Business Needs
Learn how Tableau adopted Smartsheet to meet rapidly changing business needs, and adjust and scale numerous processes, saving them countless hours and frustration. Learn more |
