by Stephen Danos
Across all industries, IT departments provide the essential infrastructure for companies to operate more efficiently and effectively. They often coordinate and implement technology on a tremendous scale and ensure business continuity, from installing hardware upgrades to setting up single sign-on to improve data security.
IDC recently reported that when considering a work execution platform, IT departments add adoption criteria that move beyond cost, customer validation, and implementation time. Among these necessary checks are enterprise-grade security, scalability, long-term use, APIs and integrations, and the platform’s access to a partner ecosystem.
When stakeholders want to secure buy-in for new SaaS platforms, IT leaders want to outline value added, quantifiable benefits, and understand why stakeholders need the platform in the first place. However, IT teams that use Smartsheet can access several add-ons, templates, and integrations and Connectors that help improve planning, increase throughput, and streamline operations.
IT leaders can see immediate value for numerous team functions such as organizing your IT help desk, implementing software migration plans, tracking unresolved tickets, and developing new software. Smartsheet provides multiple approaches for streamlining existing IT workflows and managing projects with real-time, executive visibility. Here are seven Smartsheet solutions IT teams can use today:
by Stephen Danos
Customer experience and engagement have a tremendous impact on a company’s financial outlook, making these factors front of mind for companies across every industry. Yet customer lifecycle management encompasses more than money.
This process can generate and sustain goodwill and loyalty, help grow a business’s customer base, increase acquisition and retention, and more.
At Smartsheet ENGAGE’18, presenters from Marketo, SAP Ariba, and CAVU Aerospace shared insights into how they use Smartsheet for customer-centric operations to support customer success initiatives. Here’s how they collaborated with and provided real-time visibility to their customers, leading to refined workflows and improved customer experiences.
by Renee Coulombe
In order to help you work more efficiently, Smartsheet has four views that enable you to see and work with your data in different ways. These views help provide project clarity and visibility and let you work using your preferred way to visualize information related to your projects and processes.
Grid view, the standard view you see when setting up your sheets, displays your data in a spreadsheet format. This view is a great place to start when setting up project information and task requirements. However, exploring the three other views in Smartsheet can help you see your data in new ways, quickly visualize timelines, and organize tasks into actionable groups.
Learn how card view, Gantt view, and calendar view enable you to take your sheets to the next level, expand your view, and help you work more effectively:
by Staff Writer
It seems like almost nothing changes faster today than technology. Blink and you’ll see new innovations – as well as new threats. Alongside this tremendous change, we’re witnessing unprecedented demands on IT professionals – everywhere from cybersecurity to platform migrations to the cloud to demand for new and updated hardware that fits the latest market trends. While demand for IT professionals is going through the roof, the talent pool is not necessarily growing at the same speed.
by Staff Writer
Businesses are banking on innovation as a top way to stay relevant and edge out the competition, a strategy that looks like it will pay off. According to a report from Accenture, 54 percent of large companies expect new business — including both novel products and entry into previously unexplored markets — to generate more than half of total revenues within the next few years.
And for the most innovative companies, a focus on driving innovation is already paying off: for the six percent of companies who have demonstrated the strongest ability to embrace organizational change, a whopping 75 percent of revenues stem from business activities that didn’t exist prior to 2015.
But before businesses can innovate, they must first develop their ability to discover and act on new ideas with speed and confidence. “Innovation is the implementation of a new or significantly improved product or process that creates a value,” says Linda Naiman, an organizational creativity consultant who has worked with a roster of enterprise and Fortune 500 companies that includes American Express and Cisco. “But you cannot innovate without creativity.”
by Katy Beloof
Are you ready to hit the ground running in January? Or are you looking at a month or more of lag time to start turning your ideas into projects and programs that will have an impact? If you’re like many of our customers, come the new year, you’re already looking ahead to what’s next and how you can best achieve your goals over the next year.
Whatever you aim to accomplish, we’re here to help you have an even greater impact on your organization. To get you started, here are ten tips that will help you work more effectively in 2019 — starting today.
by Renee Coulombe
Keeping clinical trials and research on track and in compliance, managing employee training and certification processes, and providing seamless records handoffs between on-duty staff members are just a few of the challenges that healthcare workers face every day.
Yet using dated, manual processes and disconnected software systems to manage this work can lead to wasted time, data entry errors, a slower process — and ultimately lead to a bad patient experience.
Here’s how three healthcare industry leaders are tackling these complex issues to create better patient experiences using Smartsheet:
At the recent Smartsheet ENGAGE customer conference there were some exciting product announcements. Here are the new capabilities that we are bringing to you to empower you to improve how you work.
by Diana Ramos
Whether you're renovating or adding to an existing location, or constructing an entirely new one, properly planning for a construction project is a tremendous undertaking. Even the most experienced program managers struggle with setting proper expectations for construction projects given the unforeseen hiccups that can occur.
There’s no way to be 100 percent prepared for the realities of a construction project. Contractors may encounter changes in site conditions and need to adjust plans, or there might be sudden shortages in important building materials.
But that shouldn’t stop owners from making their plan as watertight as possible, and using a reliable software platform, such as Smartsheet, to help them execute.
Ensure you and your contractors are hitting your targeted budget by dividing the process into these four key phases.
Ovum, an international analyst firm, has just released the latest in its series of “On the Radar” research reports that track vendors that are driving innovation in their markets. The report finds that Smartsheet “bears watching as a strong leader in the collaborative work execution category.”
Among Ovum’s findings:
According to the report: “The Smartsheet work execution platform provides a solution to the way enterprises need to work today by creating a persistent, shared conversational workspace where users can communicate and share content in one place. It brings content from other apps into one centralized workstream and creates a portal where users receive persistent messaging, alerts, notifications, activity streams, and content-sharing functionalities.”
Source: By OVUM at Smartsheet Blog
Writers and Bloggers from Smartsheet.