by Stephen Danos
Across all industries, IT departments provide the essential infrastructure for companies to operate more efficiently and effectively. They often coordinate and implement technology on a tremendous scale and ensure business continuity, from installing hardware upgrades to setting up single sign-on to improve data security.
IDC recently reported that when considering a work execution platform, IT departments add adoption criteria that move beyond cost, customer validation, and implementation time. Among these necessary checks are enterprise-grade security, scalability, long-term use, APIs and integrations, and the platform’s access to a partner ecosystem.
When stakeholders want to secure buy-in for new SaaS platforms, IT leaders want to outline value added, quantifiable benefits, and understand why stakeholders need the platform in the first place. However, IT teams that use Smartsheet can access several add-ons, templates, and integrations and Connectors that help improve planning, increase throughput, and streamline operations.
IT leaders can see immediate value for numerous team functions such as organizing your IT help desk, implementing software migration plans, tracking unresolved tickets, and developing new software. Smartsheet provides multiple approaches for streamlining existing IT workflows and managing projects with real-time, executive visibility. Here are seven Smartsheet solutions IT teams can use today:
by Katie Bouwkamp
Welcome to our employee spotlight series, featuring profiles on team members across our Bellevue, Boston, and UK offices. Learn more about the people behind the product and why Smartsheet is recognized as a great place to work!
Kara Lumley is a senior product manager working within Smartsheet’s Product Engineering department. Located at the Bellevue, WA office, she’s worked at Smartsheet for just over six and a half years. Kara was one of Smartsheet’s first 40 employees, starting out on the Support team, then transitioned to be a Customer Success Manager (CSM), and eventually moved to Product Management.
by Staff Writer
When it comes to deploying new software in the enterprise, taking a top-down versus a bottom-up approach is an age-old debate. Top-down refers to software decisions that are made by business leaders based on overall organizational needs and objectives, whereas bottom-up deployments start with employee needs and input, and then bubble up to the corporate level.
Whichever approach your organization takes, the end goal is the same: driving adoption of new software to accelerate process improvements and better business results. But a new report from IDC, Transforming Enterprise Work Execution, found that each approach brings unique challenges that must be overcome in order to drive adoption and accelerate business improvements.
by Praerit Garg
I recently joined Smartsheet as the company’s Chief Technology Officer, and it’s the opportunity of a lifetime in many ways. I was looking for an exceptional opportunity, and I feel like I’ve found that at Smartsheet. Here are three reasons why:
1. Working on The Killer App of the Day
I started my career at Microsoft, and worked my way up to General Manager before leaving to build my own company, which was eventually acquired by Quantum. Most recently, I’ve been working at Amazon Web Services for the past four years, leading teams that build and operate some of the most foundational services that power all of AWS.
by Renee Coulombe
Today’s enterprise organizations need visibility into and control of how data is accessed and used to maintain security and compliance, while still providing business users with a way to get work done. Enterprise software must adapt to these competing forces and provide tools that meet their security and compliance standards while still giving employees a way to freely innovate and collaborate on work.
by Renee Coulombe
Do you ever question if the way you are communicating with someone is the most effective way you can relay your message? In business, we are bombarded with communications in the form of emails, meetings, calls, and more.
Now, with the emergence of messaging apps, new channels have surfaced that enable us to focus our work conversations into groups, topics, and threads. But with this increase in communication channels, we don’t always know which applications our colleagues prefer.
by Imran Khawaja
We all begin our projects with clear goals and intent. You may begin by sitting down, creating your task list, and clearly outlining due dates. But before you know it a task has slipped and the due date has passed. I will admit, this has happened to me more than I would like.
I work as a lead software development engineer at Smartsheet, and when planning a recent release event I was our assigned release captain. As release captain, I am responsible for making sure all work items that are required for a successful product launch are complete. That includes following up with our software developers for bugs that need to be fixed and making sure all changes to the infrastructure are completed prior to launch.
by Kit Unger
Update: Our redesigned navigation experience is now live in the web app for all Smartsheet customers!
Earlier this year, we redesigned the Smartsheet interface to make sure you can easily locate and access the features you rely on most. As part of our continuous effort to improve the user experience, we’re now preparing to release navigation enhancements to our web application that will help teams access, organize, and share their work more efficiently.
When you log in for the first time following the update, you’ll quickly notice a couple of big changes; there will be an open navigation menu listing your recently viewed work and the Smartsheet tabs will no longer be present.
Today, I’m pleased to walk you through the forthcoming updates and their benefits.
At the recent Smartsheet ENGAGE customer conference there were some exciting product announcements. Here are the new capabilities that we are bringing to you to empower you to improve how you work.
by Stephen Danos
In order to gain a competitive advantage in today’s business world, companies need to make speed a habit and accelerate workflows, all while avoiding the Red Queen Effect: working faster and harder to stay in the same place.
As pressure to innovate grows, companies need to continuously improve on their products and processes, taking in to account internal observations and customer feedback. This means being proactive and, like experienced chess players, thinking several steps ahead to compete without sacrificing quality.
The combination of a clear foundational vision, organizational alignment, and emphasis on speed allows business leaders to build successful, cross-functional teams. Once these are firmly in place, businesses can run faster and smarter.
Writers and Bloggers from Smartsheet.