We are now in the last quarter of 2020. It has been a challenging and tough year. We have seen and heard from many who rose above this unprecedented circumstances.
Nobody is prepared for this global pandemic. What initially thought to be an outbreak in a city called Wuhan had in no time spread throughout the world. City after city are in lockdown. Lives, businesses, economy and many aspects are impacted.
Like it or not, we have to make new adjustments.
I oftentimes find myself forgot to put on my mask when I got out of my car. So, I decided to put it on the moment I leave my house, get in the car and get out of the car.
Instead of "when can I meet you?", the new question is "when can we zoom?"
Instead of planning for our weekly grocery shopping, we find ourselves reviewing every available merchant online to decide where should we purchase our meat, vegetables, fruits and other essential items from.
So, how about our work? Will it ever be the same again?
How many of you have been attending meeting after meeting over zoom just to get updates and realign with your team? Is this the effective use of your time?
You want to get more out of your workday so you can achieve everything you set out to do. But with never ending email, multiple chat apps, and impossible-to-find information, it’s hard to know whether you’re working on the most important things — or if you’re even getting anything done.
You need a way to work that works for you — and that can adapt as your tasks, projects, and programs change. One that enables real collaboration, gives you the information you need to be successful, and frees you up to innovate and drive better results.
Download this free report to learn how you can take control of the way you work and achieve more by solving for these common issues at work:
Digital transformation (DX) is an important step in a company's ability to stay competitive in today’s evolving business landscape.
But what exactly is digital transformation? Some people think digital transformation is providing the newest and most relevant technologies to their employees in order to increase productivity levels. While digital technology is a major part of digital transformation, the concept itself is more complex.
Your Digital Transformation Has a 70 Percent Chance of Failing. To Beat the Odds, Try These Three Things
by Staff Writer
Digital transformation is touted as a leading force driving IT and business decisions. Despite the hype, it’s not delivering on the promise. In spite of surging investments, fewer than one-third of digital transformations succeed at improving a company’s performance, according to McKinsey & Company.
Yet the effective employment of digital strategies drives key benefits and across business lines, from improved productivity that fuels innovation to better business insights – but only if you approach digital transformation the right way.
It’s not the underlying technology that accounts for the poor performance of so many digital transformation projects. Rather, a lack of organizational readiness is a frequent culprit, including underestimating or not understanding the work and resources required, and factors such as poor data governance and executive cohesion.
Here are three key ways to beat the odds and achieve digital transformation success.
by Renee Coulombe
Digital transformation (DX) is an important step in a company's ability to stay competitive in today’s evolving business landscape. But what exactly is digital transformation?
Some people think digital transformation is providing the newest and most relevant technologies to their employees in order to increase productivity levels. While digital technology is a major part of digital transformation, the concept itself is more complex.
by Stephen Danos
Customer experience and engagement have a tremendous impact on a company’s financial outlook, making these factors front of mind for companies across every industry. Yet customer lifecycle management encompasses more than money.
This process can generate and sustain goodwill and loyalty, help grow a business’s customer base, increase acquisition and retention, and more.
At Smartsheet ENGAGE’18, presenters from Marketo, SAP Ariba, and CAVU Aerospace shared insights into how they use Smartsheet for customer-centric operations to support customer success initiatives. Here’s how they collaborated with and provided real-time visibility to their customers, leading to refined workflows and improved customer experiences.
by Robin Sherwood
I spend a lot of time talking with customers, particularly those who leverage Smartsheet for portfolio reporting. During the Smartsheet ENGAGE’18 customer conference, I spoke about portfolio reporting and how it can make an impact across businesses of all sizes.
I’ve worked with so many project managers (PMs) and program managers (PGMs) throughout my career, and I’ve seen a lot of traditional portfolio management tools. I believe that the generation of top-down portfolio management tools needs to be replaced by software as a service (SaaS) tools that integrate with the work being done, not just the portfolio being managed.
Older tools, while effective on an individual portfolio level, force users to do extra work to manage multiple projects. This means information workers have to go out of their way to access and compile PMO status reports and tracking.
by Staff Writer
The success of your business depends on your ability to offer clients speed, consistency, and a high level of quality — and to do it again day after day and quarter after quarter. But as more businesses recognize the importance of providing seamless customer experiences across the supply chain, delivering customer satisfaction is no longer a competitive differentiator — it’s a business imperative.
While each customer is unique, there are common tasks and functions involved in managing these vital relationships, whether you work with just a few customers or hundreds of thousands. An ability to implement standard processes to guide each stage of the customer relationship can improve your ability to best serve each individual customer and also help you scale your business.
To help you meet your customers’ needs at every stage, we’ve designed these five templates and template sets to get you up and running in Smartsheet in no time.
by Staff Writer
When it comes to working remotely, 16th-century poet John Donne may have said it best: “No man is an island entire of itself …”
Yet too often, remote workers exist on virtual islands, cut off from the day-to-day rhythm of business and one step removed from the company and team goals. This experience can be isolating for employees— and costly for business.
Writers and Bloggers from Smartsheet.