by Andre Ropeta
With the growth of team collaboration in the cloud, information workers often waste time switching between applications or copying and pasting information into multiple systems. To work more efficiently, business teams today require a centralized hub for communication and work processes.
Microsoft Teams is now being used by 440,000 organizations, and with usage projected to accelerate, it’s clear that the popularity of this collaboration application is growing at a rapid pace.
With many Smartsheet customers using Teams, we are excited to increase the capabilities of our integration. These new capabilities will help users harness the creativity and spontaneity of conversations in Teams by pairing them with a work execution platform that helps them transform those conversations into action.
by Stephen Danos
The need for businesses to adopt technology and software platforms has evolved at an accelerated pace. For companies and IT teams striving to become more agile, the technology they adopt needs to enable faster decision making while ensuring the administrative controls and data security vital to scaling software platforms across their entire organization.
In a recent report, McKinsey found that agile organizations have a “70 percent chance of being in the top quartile of organizational health,” which is attributed to their ability to achieve customer centricity, quicker time to market for developing products, increased revenue growth, reduced costs, and better employee engagement.
The report also identified characteristics that successful agile organizations have in common, including a willingness to embrace next-generation enabling technology.
by Staff Writer
At some point, just about every decision made in a large organization requires stakeholder buy-in – and when it comes to purchasing new software platforms for the business, you need to get your IT decision makers on board.
Though “shadow IT” (the use of software and other information technology outside of IT’s purview) is common in many organizations, taking a rogue approach to tech adds risk to any technology project. This can make it harder to apply holistic, company-wide approaches and processes, or introduce security risks that non-technical employees may be ill-equipped to deal with.
When business and IT leaders are aligned, companies are better able to find solutions that successfully support employee needs and organizational objectives with fewer downsides. But while one recent literature review from Stockholm University found that business-IT alignment is associated with better overall performance, the study also noted that for many companies, getting everyone on the same page is typically an elusive feat.
by Stephen Danos
Customer experience and engagement have a tremendous impact on a company’s financial outlook, making these factors front of mind for companies across every industry. Yet customer lifecycle management encompasses more than money.
This process can generate and sustain goodwill and loyalty, help grow a business’s customer base, increase acquisition and retention, and more.
At Smartsheet ENGAGE’18, presenters from Marketo, SAP Ariba, and CAVU Aerospace shared insights into how they use Smartsheet for customer-centric operations to support customer success initiatives. Here’s how they collaborated with and provided real-time visibility to their customers, leading to refined workflows and improved customer experiences.
by Robin Sherwood
I spend a lot of time talking with customers, particularly those who leverage Smartsheet for portfolio reporting. During the Smartsheet ENGAGE’18 customer conference, I spoke about portfolio reporting and how it can make an impact across businesses of all sizes.
I’ve worked with so many project managers (PMs) and program managers (PGMs) throughout my career, and I’ve seen a lot of traditional portfolio management tools. I believe that the generation of top-down portfolio management tools needs to be replaced by software as a service (SaaS) tools that integrate with the work being done, not just the portfolio being managed.
Older tools, while effective on an individual portfolio level, force users to do extra work to manage multiple projects. This means information workers have to go out of their way to access and compile PMO status reports and tracking.
by Staff Writer
When it comes to working remotely, 16th-century poet John Donne may have said it best: “No man is an island entire of itself …”
Yet too often, remote workers exist on virtual islands, cut off from the day-to-day rhythm of business and one step removed from the company and team goals. This experience can be isolating for employees— and costly for business.
by Dan Sills
Managing complex projects and processes requires precision and control. You never want to be caught off guard after someone changes data or removes key project details from your sheet.
In order to prevent unexpected changes and stay on top of important updates to your work, you need a work execution platform that enables you to easily manage and track collaboration.
With Smartsheet, sheet owners and admins can improve transparency and rest assured knowing their sheet information is protected with these easy-to-use features.
by Renee Coulombe
In order to help you work more efficiently, Smartsheet has four views that enable you to see and work with your data in different ways. These views help provide project clarity and visibility and let you work using your preferred way to visualize information related to your projects and processes.
Grid view, the standard view you see when setting up your sheets, displays your data in a spreadsheet format. This view is a great place to start when setting up project information and task requirements. However, exploring the three other views in Smartsheet can help you see your data in new ways, quickly visualize timelines, and organize tasks into actionable groups.
Learn how card view, Gantt view, and calendar view enable you to take your sheets to the next level, expand your view, and help you work more effectively:
by Praerit Garg
I recently joined Smartsheet as the company’s Chief Technology Officer, and it’s the opportunity of a lifetime in many ways. I was looking for an exceptional opportunity, and I feel like I’ve found that at Smartsheet. Here are three reasons why:
1. Working on The Killer App of the Day
I started my career at Microsoft, and worked my way up to General Manager before leaving to build my own company, which was eventually acquired by Quantum. Most recently, I’ve been working at Amazon Web Services for the past four years, leading teams that build and operate some of the most foundational services that power all of AWS.
by Staff Writer
It seems like almost nothing changes faster today than technology. Blink and you’ll see new innovations – as well as new threats. Alongside this tremendous change, we’re witnessing unprecedented demands on IT professionals – everywhere from cybersecurity to platform migrations to the cloud to demand for new and updated hardware that fits the latest market trends. While demand for IT professionals is going through the roof, the talent pool is not necessarily growing at the same speed.
Writers and Bloggers from Smartsheet.