by Renee Hunter on August 22, 2017
As any retailer knows, if a chain wants to survive - let alone thrive - it needs to simultaneously keep growing and set itself apart from the competition. MOD Pizza is one such company - a fast casual pizza chain that is rapidly expanding it’s reach.
MOD Pizza has recently gone from opening a couple of stores a year to opening 100 stores in a year. But sustaining that growth isn’t easy. As MOD Pizza CEO Scott Svenson shared in a recent interview, “It’s easy to open one store and send out a press release that you’re going to be the ‘Chipotle of pizza.’ It’s much harder to open the second, and the fifth, and the tenth, and then start to scale.” As MOD Pizza’s growth accelerated, their team needed a way to quickly scale their retail operations to stay on track with all of their store openings.
by Mark Pendolino on September 13, 2016
KEXP is a Seattle-based entertainment network with listeners around the world (and even in space!). With 40 seasoned DJs, inventive musicians both indie and established, and a focus on providing an enriching experience as a non-profit, they have a big mission and all the tools to achieve it.
KEXP recognized right away that being “just a radio station” wasn’t going to work long-term in a world of streaming entertainment. As early as 2000 they offered high quality Internet radio, and as a result have grown their listeners by 300% over the last 15 years while other radio stations have dwindled. They built strategic partnerships with organizations like Radio New York to produce shows coast to coast, and more recently have signed a long term agreement with the University of Washington to continue championing artists, serving the public, and furthering the cause of musical arts over the airwaves and online for the foreseeable future.
What’s the common thread? KEXP knows how to plan ahead and manage work on the fly. That’s why they choose Smartsheet.
South Water Signs manages custom-made signage projects nationwide--a massive exercise in coordination, traditionally managed on paper or with Excel spreadsheets and email. As the company's business grew, it became clear that this manual process wasn’t scalable. That’s when South Water Signs turned to Smartsheet. Customer projects are now streamlined. Sales reps collect all the necessary data – package, type of sign, type of service, etc. – using a web form that feeds into a master sheet of all jobs. A project manager then uses the sheet to keep information like photos, permits, and approvals organized and stored in the context of work timelines. A custom report pulls all the necessary information to create an invoice for works in progress and the report is automatically sent to accounting. It's a seamless and transparent process that delights customers and makes South Water Signs a leader in its industry.
SSouth Water Signs, a leading national signage company, uses Smartsheet in all areas of their business.
by Jodi Sorensen on May 10, 2011
Portland Oregon-based SERA Architects blends two traditions into its architecture service--urban revitalization and sustainable design. Not only does the firm embrace a corporate philosophy to operate as green as possible, it provides guidance and expertise in a wide range of environmental issues that extend well beyond green building.
In 2006, SERA Architects teamed with Cutler Anderson Architects and was selected for what would become one of the largest federal government building renovation projects funded by the American Recovery and Reinvestment Act (ARRA). Located in downtown Portland Oregon, The Edith Green/Wendell Wyatt Federal Building (EGWW) it is to become a flagship building for the federal government. It is comprised of an eighteen-story office tower, which occupies one full city block and two levels of basement and parking areas. Upon its completion in 2013, it will house about 17 different federal agencies.
Magnolia Bakery - Work management is the driving force behind global franchise expansion and internal US operations.
On a corner of Bleecker Street in the West Village of New York City sits the quaint, original Magnolia Bakery. Opened in 1996, Magnolia Bakery is credited with launching the cupcake craze that swept the world over the last decade. Today, their desserts have gained a nationwide audience, thanks to many high-profile movie and television appearances including Sex and the City, The Devil Wears Prada, TODAY, 30 Rock, The Martha Stewart Show, and CNN.
Today, the bakery employs 450 staff and has eight stores in New York city, Los Angeles, Chicago and Dubai, with plans to open three more in Middle East (Doha, Kuwait, Lebanon) in the coming months.
In the next five years, Magnolia Bakery is planning to open stores everywhere from Tokyo to Sao Paulo to Qatar. Additionally, they also have an e-commerce fulfillment center in New York which ships desserts nationwide.
Needless to say, growth is the name of the game.
by Diana Ramos on August 8, 2016
Alpha Architect, an asset management firm, manages approximately $300 million for customers across the globe. In an industry where you’re competing against billion dollar companies, getting ahead means operating as efficiently as possible. And the team at Alpha understands the role that technology plays in giving them a competitive advantage.
Just being a little bit cheaper than their competition wasn’t enough. They needed to be doing business in a revolutionary way. That is why they set out to find a solution that would help to reduce overhead costs and manage operational workflows, while being simple to use and able to support an auditable trail of compliance activity.
How Alpha Architect Uses Smartsheet to Run Their CRM and Stay SEC Compliant
by Katy Beloof on November 28, 2017
Businesses are always looking for an edge. Often the way to outmaneuver the competition is to find innovative ways to solve problems for your clients and customers, saving them time or money — or both. Sometimes that means introducing them to a new tool that will help them gain efficiencies and result in a competitive advantage for themselves.
Colliers International | Wisconsin has found great success in using Smartsheet to serve their clients and make them more successful. Kristin Komassa, Associate Vice President of Corporate Solutions, joined us onstage for the keynote at inaugural Smartsheet ENGAGE customer conference to talk how her team uses Smartsheet to serve their clients.
by Renee Hunter on October 5, 2017
With over 80% of time at work dedicated to collaborative activities, there are a mind blowing number of tools and techniques for teams to choose from when deciding the best way to work together: email, chat, Slack, in person meetings, virtual meetings, conference calls… the list goes on. Yet even with all of these alternatives, email use only continues to climb.
Given the demands to collaborate coupled with the increase of email usage, it’s no surprise that the biggest incentive organizations cite to adopt new work management tools is improved collaboration and communications across projects and team members.
Case in point: when Aramark’s Capital Projects department realized how heavily they were relying on email to get important work done – and the associated risk to their business – they made the switch to a work management platform, to deliver real-time visibility and standardize program level elements, while maintaining project-by-project flexibility.
by Renee Hunter on March 6, 2018
One of the best ways to spot a productivity killer? Identify a process or communication tactic shoehorned into a tool that wasn’t originally built to address that very problem. One common workplace productivity killer hiding in plain sight is our meeting culture, and the slide decks these meetings are often beholden to. As we’ve morphed slide decks from presentation aids to status documents, increasing numbers of hours are wasted consolidating slide decks and cramming status updates into a static document.
Luckily, work management tools can help address this problem. Case in point: the Services Operations group at Cisco has proven that work management solutions can be a powerfully effective replacement — with game changing results.
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