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Bitdefender GravityZone FAQ

Get answers to your top questions about Bitdefender GravityZone solutions and setup, directly from our in-house cybersecurity specialists.
1. What is Bitdefender GravityZone and how does it protect your business?
Bitdefender GravityZone is a comprehensive enterprise cybersecurity platform designed to prevent data breaches and enhance cyber resilience for businesses of all sizes. This advanced Bitdefender GravityZone security solution protects your business against reputational, operational, legal, and financial risks through:
  • Advanced cyber threat hunting capabilities
  • Unified protection across endpoints, servers, virtual machines, and cloud workloads
  • Single console management for streamlined operations

2. Who should use Bitdefender GravityZone cybersecurity solutions?
Bitdefender GravityZone is designed for businesses of all sizes:
  • Small businesses requiring robust endpoint security
  • Medium enterprises needing scalable protection
  • Large corporations requiring MDR (Managed Detection & Response) services
57Network supports both SMEs and enterprises, helping you select the optimal GravityZone edition that aligns with your specific security requirements and budget.

3. Is Bitdefender GravityZone available as cloud-based or on-premise deployment?
Bitdefender GravityZone offers both so you enjoy flexible deployment options:
  • Cloud-based GravityZone: Quick deployment with minimal infrastructure requirements
  • On-premise GravityZone: Complete control over your security infrastructure (requires professional service fees for setup and management)

4. Why choose Bitdefender GravityZone as your cybersecurity platform?
Bitdefender GravityZone is supported by the largest security infrastructure in the world, and ranked as the #1 most awarded cybersecurity company. Bitdefender GravityZone delivers superior value through:
✅ Industry-leading detection rates with minimal false positives
✅ Low system impact maintaining optimal performance
✅ Layered security capabilities with 440+ security patents and counting
Additionally, Bitdefender GravityZone's authorised partner, 57Network, ensures you enjoy expert local support, seamless GravityZone deployment, and ongoing optimisation tailored to your business.

5. How does Bitdefender GravityZone stop ransomware, phishing, and zero-day attacks?
GravityZone stops and prevents a variety of cybersecurity threats by leveraging advanced security features like:
  • Advanced Threat Defense for real-time protection
  • Automated Threat Hunting and Threat Intelligence for proactive defense
  • Ransomware Mitigation and Remediation
  • Behavioural Analysis for unknown threat detection
  • Sandboxing for safe file analysis
With 57Network's GravityZone expertise, you also gain a trusted local partner who can configure, monitor, and finetune your security posture for maximum protection.

6. Can I try Bitdefender GravityZone before purchasing? Is there a free trial available?
Yes! 57Network offers Bitdefender GravityZone free trial for business users to evaluate its capabilities. As an authorised partner, we also provide a personalised demo and expert guidance for your organisation, recommending the optimal setup based on your requirements and security weak points. Contact us today to get professional cybersecurity consultation.

7. Which operating systems does Bitdefender GravityZone support?
Bitdefender GravityZone covers nearly all operating systems, including Windows, macOS, Linux distributions, virtual machines, cloud workloads, and more. There are only very few exceptions where GravityZone is unsupported or partially supported. 
For a comprehensive GravityZone compatibility matrix and environment assessment, contact us to ensure seamless integration with your existing IT infrastructure.

8. Should you purchase Bitdefender GravityZone from authorised partner 57Network?
Yes, you should purchase from Bitdefender authorised partner 57Network to set up your GravityZone solution, because your organisation would gain several advantages including:
  • Stress-free, fuss-free onboarding and setup
  • Professional deployment service every step of the way
  • Premium local support in Malaysia and APAC
  • Maximised cybersecurity ROI through expert guidance
  • Ongoing troubleshooting and optimisation

9. How easy is it to install and manage Bitdefender GravityZone?
Bitdefender GravityZone is incredibly easy to install and manage, thanks to its:
  • Fast and flexible cloud or on-premises deployment
  • Centralized GravityZone Control Center
  • Streamlined policy configuration
Ask us for comprehensive GravityZone setup assistance, policy configuration, and best practices implementation for smooth operations.

10. How does GravityZone Full Disk Encryption protect sensitive business data?
GravityZone Full Disk Encryption keeps your organisation's data secure by providing:
  • Complete hard drive encryption for maximum data protection
  • Authentication-based access control
  • Compliance support for GDPR, HIPAA, and PCI DSS regulations
  • Protection against data theft from lost or stolen devices

11. Can Bitdefender GravityZone integrate with your existing IT systems?
Yes, GravityZone has robust and secure integration capabilities, including but not limited to:
  • Active Directory integration
  • RMM/PSA tools compatibility
  • SIEM platform connectivity
  • Cloud services integration
  • Seamless IT ecosystem integration
You may contact 57Network for GravityZone integration assistance and compatibility assessment.

12. How do I get technical support for Bitdefender GravityZone?
If you have purchased GravityZone from 57Network, you can get fast technical support by opening a support ticket with 57Network. You will receive:
  • Immediate specialist assistance
  • Priority case handling for all support requests
  • Expert resolution of technical issues

13. Does 57Network provide additional GravityZone Services?
Yes, 57Network also provides value-added services like:
  • GravityZone License expansion: Pro-rated pricing for additional seats
  • Dark web monitoring: Enhanced threat intelligence capabilities

Contact 57Network directly for comprehensive Bitdefender GravityZone support and additional security services. We are Malaysia and APAC's trusted GravityZone partner, promising you expert consultation and deployment services.
Care line: +603-9212 0157

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Company Registration number : 202001020346 (1376666-K) 
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  • About Us
    • VALUES
  • Our Solutions
    • Smartsheet >
      • Smartsheet FAQ
    • BrandFolder
    • Bitdefender >
      • Bitdefender FAQ
    • ClickUp
    • Cloud PBX + SIP
  • Blog
  • Events
  • CONTACT US